Spanaway Water Company Board of Directors Meetings

Spanaway Water Company Board of Directors Meetings

News


Spanaway Water Company Board of Directors Meetings

The Spanaway Water Company Board of Directors holds its regular monthly meetings on the third Thursday of each month.

As a member-owned water company, we encourage member participation and welcome comments, questions, and feedback regarding matters affecting the company. Members who wish to obtain more information or would like to provide comments to the Board may submit them in advance by emailing customerservice@spanaway-water.org.

We appreciate your engagement and interest in helping guide the future of Spanaway Water Company.

Spanaway Water Company Office Closure Schedule – 2026

Office Hours Change

2026 Water Rates

Spanaway Water Company Office Closure Schedule – 2026

Spanaway Water Company Office Closure Schedule – 2026

News


Spanaway Water Company Office Closure Schedule – 2026

Please be advised that the Spanaway Water Company office will be closed in observance of the following holidays during 2026:

  • New Year’s Day – January 1, 2026
  • Martin Luther King Jr. Day – January 19, 2026
  • Presidents Day – February 16, 2026
  • Memorial Day – May 25, 2026
  • Juneteenth (Observed) – June 18, 2026
  • Independence Day (Observed) – July 2, 2026
  • Labor Day – September 7, 2026
  • Veterans Day – November 11, 2026
  • Thanksgiving Day – November 26, 2026
  • Christmas Eve (Observed) – December 24, 2026
  • Christmas Day (Observed) – December 25, 2026

During these closures, office staff will be unavailable; however, water service emergencies can be reported 24 hours a day by calling our emergency line at (253) 531-9024.

Customers are encouraged to make payments online through our website, use the after-hours payment drop box located at our office, or access account information through our customer portal during office closures.

We appreciate your understanding and apologize for any inconvenience these closures may cause.

Spanaway Water Company
Serving Our Community Since 1953

Spanaway Water Company Office Closure Schedule – 2026

Office Hours Change

2026 Water Rates

Office Hours Change

Office Hours Change

News


New Hours of Operation Starting Soon

We’re excited to announce an update to our business hours to better serve our customers and community! Beginning January 5, 2026, our office will be open Monday through Thursday from 7:00 a.m. to 5:30 p.m.

This change allows us to extend service earlier in the morning and later in the evening, making it easier for you to take care of your needs before or after typical work hours.

New Office Hours
🗓 Monday – Thursday: 7:00 a.m. – 5:30 p.m.
❌ Closed on Fridays

While our Friday office hours will be discontinued, the extended Monday–Thursday schedule provides the same total weekly service time while offering greater flexibility during the week.

If you have questions about the schedule change or need assistance planning around the new hours, please contact us at 253-531-9024 or email customerservice@spanaway-water.org.

We appreciate your understanding and look forward to serving you during our new extended weekday hours!

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2026 Water Rates

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2026 Water Rates

We want to keep you informed about changes that affect our community and the reliable water service we all depend on. Beginning January 1, 2026 water rates will increase by 22%.

We know any rate change impacts household budgets, so we want to explain why this adjustment is necessary and how it benefits our customers long-term.

Why Rates Are Changing
Providing safe, dependable water service requires ongoing investment. This rate adjustment helps cover:

  • Rising operational costs — including power, treatment supplies, and labor.
  • System maintenance & upgrades — replacing aging pipes, valves, and pumps to ensure reliable service and reduce costly emergency repairs.
  • Future infrastructure improvements — planning ahead to meet growing community needs and maintain high water quality standards.

What This Means for You
For the average residential customer using 1700 cubic feet every two months, this increase means about $12.00 more per month (from approximately $50.81 to $62.01). Actual changes will vary based on individual water usage.

Our Commitment to You
We know rate increases are never easy. Our goal is to keep costs as low as possible while continuing to deliver clean, safe, and reliable water every day. Every dollar from this adjustment goes back into maintaining and improving the system that serves our entire community.

If you have questions about your bill or want tips on how to conserve water and keep costs down, visit our website conservation tips articles or contact us at 253-531-9024 or email customerservice@spanaway-water.org we’re happy to help.

Thank you for your understanding and for partnering with us to ensure a strong water system today and for years to come.

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Annual Meeting Notice

Annual Meeting Notice

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Join Us for Our Annual Meeting

Spanaway Water Company’s Annual Meeting of the Membership is just around the corner! This yearly event is an important opportunity for members to stay informed, participate in company elections, and hear updates on the work being done to maintain and improve our water system. This meeting is open to all members which are property owners within our service area. Tenants are welcome but are not allowed to vote.

Meeting Details:
📅 Date: Monday, November 17, 2025
🕒 Time: 7:30pm
📍 Location: Spanaway Water Company Office: 18413 B St E, Spanaway, WA 98387

During the meeting, our management team, Board of Directors and CPA's will provide updates on system operations, financial performance, and ongoing projects. Members will also have the opportunity to ask questions and learn more about future plans for the company.

As a member-owned, nonprofit utility, your participation matters. This is your company — and the annual meeting is your chance to stay connected and involved in how we serve our community.

We encourage all members to attend and take part in this important event.

If you have any questions about the meeting or need additional information, please contact our office at 253-531-9024 or email us at customerservice@spanaway-water.org.

Check out our Fall Newsletter2025 for additional information.We look forward to seeing you there! 

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Water Resource Sites

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Resource links to water websites

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Spanaway Water Company Office Closure Schedule – 2026

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